The activity of a medical worker, including a nurse, is primarily to help sick people who suffer from suffering, anxiety, depression, irritation and other negative emotions.
It is impossible to help a sick person without communicating with him. At the same time, the process of communicating with a patient differs significantly from the process of communicating with a healthy person.
To provide effective and qualified assistance to a sick person, a nurse must perfectly master the necessary amount of profound knowledge, skills and practical skills, that is, be a professional in his or her business.
In addition, she must have a special gift of human communication, the basis of which is humane, respectful, tolerant and compassionate attitude towards people.
Even Avicenna, the great doctor and thinker of the Middle Ages, spoke about three means of helping a sick person – about “knife, grass and word”, thereby emphasizing the importance of the human word, and in fact – the psychology of communication in healing from the disease.
What causes aging? Gerontology does not answer this question yet. Numerous theories of aging give insight into various mechanisms, that is, the pathogenesis of deductive and adaptive phenomena that occur with age on the molecular, cellular, tissue, organic-systemic and holistic levels of life. And although this does not disclose the etiology of aging, it makes it possible today to judge the nature and specificity of its constituent manifestations and to influence the timing of the onset of evolution, of special premature aging, and to develop and recommend complex, multifaceted deontological and preventive programs.
In this regard, to establish a trusting relationship with the patient and to provide him with effective assistance to the nurse, it is necessary to know the basic principles and laws of psychology of communication.
There are several rules for effective communication, knowledge of which will help the medical worker to establish psychological contact with the patient, maintain an atmosphere of trust and will enable interaction and cooperation in the fight against disease (illness).
These simple rules will also help create and maintain calm, mutually respectful and benevolent atmosphere, both in the team and in communication with patients.